The medical staffing agency launch plan

Every step from deciding to opening, in the order it happens, shaped to your situation, with your own numbers beside it. About 49 steps in 8 phases, 20 of them specific to a medical staffing agency. Free to read; ticking steps off and putting in your own numbers come with membership.

The plan49 steps

Your situationthe usual plan for a medical staffing agency

  1. 01

    Decide with the numbersa week or two

    Before a dollar is spent. Most expensive mistakes happen here, and this phase costs nothing.

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    • A medical staffing agency bills a facility an hourly rate for each clinician hour and pays the clinician a lower rate.

    • Typical for one unit is $800,000 to $5,000,000 a year; the owner keeps 8 to 15% of it before paying themselves. If that band does not cover what you need, that is the signal to pause and look again.

    • ~50% survive 5 years. Roughly half of all new U.S. businesses reach five years.

    • Twelve questions about your money, time, experience and temperament, scored. Then the 5 questions this business asks of its owner, about the hours and the work. Answer both before you spend a dollar.

    • Rule of thumb: if you can buy a well-run agency with several facilities, clean credentialing files and schedulers likely to stay, buying buys you years and a running spread. Answer it in your situation above and the plan reshapes.

    • Customers, prices, rent, staff pay, what it costs to open. We filled in typical numbers; change what you know and everything on this page follows.

    • A medical staffing agency is light on fixed assets (no ; the scheduling desk is the shop) but front-loads insurance, state registration and the credentialing of the first roster, because...

    • The itemized cost to open9 lines
      • Computers, screens, phones, headsets, printer and network: $4,900 to $17,000A laptop and headset for each desk and the owner, a scanning printer and a firewall
      • Office furniture, locked records room, badge printer and shredder: $2,000 to $19,000Desks, locking file cabinets for clinician files, an interview room and a photo badge setup
      • Office refresh, cabling and signs: $0 to $17,000Nothing if you take an office as is or start from home; paint, carpet, wiring and a lobby sign at the top
      • Brand, website, launch marketing and recruiting ads: $3,400 to $32,000A site with an online application, facility outreach materials and the first 60 days of sponsored posts
      • State license or registration, bond and first insurance premiums: $2,600 to $14,000Professional and general liability, EPLI and cyber; the state fee where one applies
      • Workers' comp deposit for clinicians: $0 to $11,000Pay-as-you-go plans take nothing down; traditional policies want about a quarter of the year
      • Credentialing and screening the first roster: $4,000 to $32,000Background and exclusion checks and health screens on about 40 clinicians; less when they bring current records
      • Legal setup, facility agreement and lease deposit: $1,400 to $9,000The entity, employer accounts, an attorney-reviewed staffing agreement and one or two months of rent
      • Initial working capital (payroll float): $20,000 to $90,000Clinician pay while facilities pay in 45 to 75 days; a factoring line covers most of it for a fee
    • Costs start on day one; customers take months. Map the first twelve months of cash so the business does not run out of money while it is getting going.

    • The business has to earn your pay like any other bill. Set it in your numbers and watch the month it move.

    • How deals in this business are financed4 lines
      • SBA 7(a) loan (Up to 10 yr · 75-85% government-guaranteed)The workhorse for buying an existing agency or funding a startup's working capital.
      • Seller financing (Often 10-25% of price · 3-7 yr)Very common when buying a book of facilities.
      • Payroll funding / invoice factoring (Advances against facility invoices)Not for the purchase, but essential to operate: a staffing factor advances about 90% of each facility invoice within a day for roughly 0.7 to 1.6% per 30 days, so you make weekly...
      • Receivables line of credit (Revolving · secured by receivables)A revolving bank line secured by receivables: cheaper than factoring once you have a year of clean invoices and audited books, and the natural step after the first year.
    • Most new shops pair an with 10 to 20% of your own cash. Know the monthly payment before you look at a single space.

    • Before you shop. A lender tells you what they would fund, what they need from you (credit, your cash in, a plan with numbers), and a pre-qualification letter makes a landlord or a seller take you seriously.

    • Your state’s business name search, the trademark register, and the domain, before the name is on a sign, a van, or a lease.

    • A , an , and the S-corporation election each change what you keep and what you are exposed to. Compare them with the numbers, confirm with a CPA and an attorney, then file with your state.

      After:
    • The is free from the IRS in minutes once the company exists. The bank account needs both. Keep business money separate from day one.

      After:
    • Pick the accounting software and connect the bank account now, so every cost of opening is captured and the numbers you later are real.

    • What decides it for this business: facilities that use agency staff every week, a deep pool of licensed clinicians, facilities you can contract with directly, no state rate cap that erases the spread, payment terms you can fund.

    • One call to the planning desk with the address: is this use allowed there, and what will it take (, permits, fire sign-off)? A space that needs a change of use can add months.

    • Rent, free months for the , who pays for what, the and the renewals, subject to financing and permits. The lender needs this letter or a draft lease to take your application.

      After: ,
    • , renewal options, increase caps, what the landlord adds on top of rent, and what happens if you have to leave. For a location business the lease is part of the purchase price.

      After:
    • at minimum; property, workers’ compensation and the rest as the business needs. The landlord asks for a certificate at signing and the lender at closing.

    • Your plan with numbers (download it as a PDF from this page), the company’s papers, the or draft lease, the and equipment quotes, your personal financial statement, and proof of the cash you put in.

      After:
    • The lender approves against the ; you sign the lease once approved; the loan closes against the signed lease and the insurance certificate. Ask for the to match the or longer.

      After:
    • Bind the policies you had quoted before a contractor, a vehicle or a customer is in play. Keep the certificates; the landlord, the lender and the city will ask.

      After:
    • Your contractors pull the building, plumbing, electrical and mechanical permits and close them out by inspection. Hold the free rent months for this.

      After:
    • Most cities approve exterior signs separately; signs take weeks to make. Order early.

    • Register your or corporation and obtain a city or county operating license.

    • With your state, before the first taxable sale. Usually free and online; check your state.

    • Illinois licenses nurse agencies ($1,000 per location, $1M/$3M professional liability, a supervising RN and ongoing reporting); Minnesota registers supplemental nursing services...

    • $1M per claim and $3M aggregate professional liability covering every clinician is the common facility and state minimum, with alongside.

    • Verify every nurse and aide license through the state board or Nursys at hire and continuously, and check the federal exclusion list (OIG LEIE) and state lists at hire and monthly.

    • Verify employment eligibility for every placed clinician and retain records per federal rules.

    • Fire-marshal review of exits, extinguishers and load, after the build and before the .

      After:
    • The city’s sign-off that the space is approved for this use. You cannot open the doors without it.

      After:
    • The backbone: tracks every clinician's license, checks and expirations, posts open shifts to the bench by text, and records who filled what.

    • You pay clinicians weekly and accurately across several facilities, with overtime and shift differentials, then invoice each facility from signed timesheets.

    • The gap between weekly and 45 to 75 day facility payments has to be funded.

    • You are the employer of every clinician.

    • Close the books monthly and age the receivables weekly so you see the float, the factor reserve and each facility's payment habit while there is still time to...

    • See the price the the business needs implies, then check it against what the market pays.

    • Federal plus state employer withholding and unemployment accounts: you are the employer of every clinician you place.

      After:
    • Wages are the start: , insurance, training time and the hours you stop billing. Owners usually post the jobs a month out and hire two to four weeks before opening so training happens before the doors open.

    • Before dawn: The on-call phone rings: a night nurse called out and a nursing home... Morning: Confirm today's shifts, chase unsigned timesheets, and fill the open... Daytime: Recruiters screen applicants, verify licenses, schedule drug screens...

    • Opening, closing, the sale, the complaint, the cash. One page each. This is the manual a franchise would have sold you.

    • Free, and it is how most people will find you. Address, hours, photos and the menu or price list, live before opening day; then the sign, the soft opening and the first regulars.

    • Friends, neighbors and a short menu or list. Find the problems while the room is forgiving.

    • Enter the real numbers and see every cost line against the for this business.

    • The bill/pay spread after burden; Funding the payroll gap; Desk cost against fill rate.

    • Growth consumes cash before it produces it. Find the rate your own cash funds before you push.

    • Medical staffing agencies are actively bought and sold.